Past Insights

Building Organisational Performance

Building Organisational Performance through Coaching and Mentoring This workshop will take you through “The Essentials of Coaching & ...

Date: Wednesday, 18 February 2015

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Registration & welcome coffee
Introduction by Wendy Raywood

What is Coaching and Mentoring?

  • What is coaching?  What is mentoring?
  •  The strategic context for coaching and mentoring
  •  What are organisations using coaching for?
  •  The coaching process
  •  Every organisation is different, how could coaching or mentoring support your teams?  
  •  A four-level framework towards a coaching culture

Wendy Raywood

Associate, Executive Coach & Mentor - Mdina International

Risk Management in a Solvency World II

On 1st January 2016, the long awaited Solvency II regime will come into force. Though this has been a long journey, the remaining months will be cruci...

Date: Friday, 14 November 2014

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1st Session

This session will introduce the role and added importance given to risk management in the aftermath of the financial crisis. Solvency II is the insurance industry equivalent of Basel II in the banking industry. This session will introduce the 3 pillar approach adopted in the Solvency II regime with its focus on risk.

2nd Session

This session will focus on the risk governance framework and the FLAOR/ORSA process.

Ettienne Sciberras

Risk Manager - MSV Life plc

Employment Law for Non-HR Practitioners

Supervisors and managers share the human resources team’s responsibility to ensure interactions and relations with employees are compliant. Rose...

Date: Friday, 26 September 2014

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Session 1

Understanding basic employment rights and obligations

This session will cover the relationship between employer and employee, including the contract of employment, the probation period and other rights and obligations during a period of employment.

Session 2

Managing difficult situations and other key aspects of employment law 

This session will deal with disciplinary issues including the importance of following a disciplinary procedure, sickness management and discrimination law. 

Dr. Roselyn Borg

Founder & Advocate - Twenty One Law

Psychology of Sales

The Psychology of Sales helps to develop advanced communication and persuasion skills to build better relationship and rapport with people and clients...

Date: Thursday, 18 September 2014

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Session 1

What is communication?

  • Different communication styles (using PRISM neuroscience behavioural profiling)
  • Exercise: Identifying the different communication styles using a case study
  • “Do’s” and “Don’ts” for different styles 

Session 2

The power of words

  • Exploring a selection of people’s hidden drivers and buying motives 

Mark Jacobs

Director - Mdina Partnership UK

Managing Construction Projects

Managing Construction Projects – Practical Experience in the Local Context The aim of the workshop is to bring forward how one of the leading...

Date: Friday, 18 July 2014

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!st Session

Session will put forward a road map towards managing a project. It will aim at answering basic questions, looking into the project life cycle and how to understand what needs to be delivered.

2nd Session

Session will look into more detail into specific fields within project management such as scheduling and its use, procurement and forms used locally, management during site execution etc. Focus will at all times remain on the ultimate objective of the project and how to add value to its owner.

Corporate Social Responsibility in Action

The European Commission defines corporate social responsibility (CSR) as “the responsibility of enterprises for their impacts on society”....

Date: Friday, 13 June 2014

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CSR: what’s the point?

  • Definitions of CSR - and what it really means
  • Corporate risks and opportunities
  • Current trends and good practice examples
  • So what? What’s in it for my business?

CSR in action

  • Level of ambition: leadership, good practice or compliance
  • Congruence and trust: bringing people with you
  • CSR programme: bringing it to life
  • Keeping it up: review cycle and moving up to the next level 

Susie Howells

Director of UK - Environmental Management Consultancy Greenmetrics

Protecting yourself from Data Protection Laws

Protecting yourself from Data Protection Laws – is it really what you think? Learn how Data Protection applies to staff and customer informa...

Date: Friday, 23 May 2014

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Know Your Boundaries

The first session of this seminar is designed to demonstrate a broad understanding of data protection law and its practical application. Participants will gain a full understanding of the fundamental principles of data protection and how this has an impact from an HR perspective as well as how to deal with client data. 

Limit Your Risks with Practical Considerations

This seminar will also cover how companies are to deal with data protection issues through the necessary policies and procedures keeping in mind the new trends of Bring Your Own Device (BYOD) to work and cloud computing. Furthermore it will shed light on the recent proposed changes to EU data protection laws which will have a direct impact on Maltese companies.

Dr. Roselyn Borg

Founder & Advocate - Twenty One Law


Intrapreneurship and how it hacks innovation, behaviour and process – “It all starts from within” Intrapreneurship can be a power...

Date: Friday, 16 May 2014

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Intrapreneurship – Finding and building intrapreneurs

  • Introduction to Intrapreneurship and the product life cycle
  • The value of innovation
  • Where to find innovation in your product life cycle

What is required for Intrapreneurs to flourish?

  • Define your product life cycle
  • Look for innovation possibilities
  • Pitch innovative ideas

Simon Azzopardi

Managing Director - Tain and Able

Customer Loyalty

Most companies take their customers for granted. Poor alignment of expectations, bad customer service, irrelevant communications and a uncontrolled cu...

Date: Friday, 25 April 2014

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Let’s set the record straight – and show you the money!

  • Testing your current loyalty status.
  • What is holding your company back?
  • The theories on customer centricity & loyalty
  • The financial value gap of loyal and disloyal customers

From inspiration to hands on action

  • Picking the low hanging fruits of your own business
  • Best practice from successful businesses
  • Drafting your own action plan
  • Go do!

Mikkel Korntved,

Managing Director and Senior Advisor - Loyalty Group

Business Valuation Exposed

Businesses exist to create value, we all seem to agree on that one. But then why is it that most of us only ever bother valuing the business just befo...

Date: Friday, 21 March 2014

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First, a peek under the hood. What is business value, exactly?

Why should you care?
Business value, simply, in plain English
Let’s bust some jargon
Lighten up, it’s not an exact science

Then, we rip off that hood from its hinges Let’s value a business, right now!

Laying out the tools
Fire up your laptop, and away we go
From profit to real profit
From real profit to cash
From cash tomorrow to value today
Plus some extra worldly possessions
And voila! We have a value
Okay, now what?

Kenneth Bonnici

Group CFO - Ixaris Systems Ltd

Diploma in Leadership and Managment

The ILM Level 5 Diploma in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, ...

Date: Wednesday, 12 March 2014

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Assessing your own leadership capability and performance

  • Understand leadership styleswithin an organisation
  • Be able to review effectiveness of own leadership capability and performance in meeting organisational values and goals
  • Be able to adopt an effective leadership style to motivate staff to achieve organisational values and goals

Managing stress and conflict in the organisation

  • Understand the effectiveness of ownorganisationin dealing with workplace stress and conflict 
  • Be able to improve the management of workplace stress and conflict in own area of responsibility

HR Practices and Employment Law

The aim of this training programme is to bring employment law and HR together giving participants the ability to understand, evaluate, implement and m...

Date: Tuesday, 04 February 2014

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The Fundamentals of Recruitment

Dates: 4th, 6th, 18th and 2oth February

Topics Covered:

  • Recruitment
  • Selection and Interviewing
  • Contracts of Employment
  • Defining Employee Status

Employees Growth

Performance and Reward Management - Date: 13.03.14
Understanding and Implementing Coaching and Mentoring - Date: 25.03.14
Employee Engagement - Date: 27.03.14
Learning and Development - Date: 08.04.14

Dr. Roselyn Borg

Founder & Advocate - Twenty One Law

Civil Liability in Maritime Transport

The importance of maritime transport is palpable in everyday life, with goods and passengers being constantly carried by sea in an environment that is...

Date: Wednesday, 11 December 2013

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Dr. Norman A. Martinez Gutierrez

Senior Lecturer - IMO International Maritime Law Institute, Malta

Social Media and Revenue Growth Path Ways

As organisations scramble to the Internet to foster deeper ties with their customers, most fail while some rant and rave about their successes in the ...

Date: Friday, 29 November 2013

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Dr. Gege Gatt

Director - ICON

Believe to Achieve

This reflective workshop was an opportunity to clarify and reconnect with long-term objectives, establish the factors that affect motivation in the wo...

Date: Friday, 25 October 2013

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Wendy Raywood

Associate, Executive Coach & Mentor - Mdina International

Psychology of Sales

The psychology of sales helps to develop advanced communication and persuasion skills to build better relationships with people and clients. Mdina Par...

Date: Wednesday, 11 September 2013

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Mark Jacobs

Director - Mdina Partnership UK

Climb to Success

Qualities for effective leadership can be learnt. Real leaders inspire a feel-good factor around them and everyone wants to be around them regardless....

Date: Tuesday, 27 August 2013

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Justin Packshaw

World Class Adventurer and Entrepreneur

Social Media at Work

The Good, the Bad and the Ugly! A number of companies have welcomed social networking sites such as Facebook & Twitter and use them primar...

Date: Friday, 26 July 2013

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Josef Said

Managing Director - Konnekt

Catching the Right Bus for HR and the Law

Is running and keeping your Company in the right direction and implementing board decisions a smooth ride? Is it always clear which bus to take w...

Date: Friday, 28 June 2013

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Dr. Roselyn Borg

Founder & Advocate - Twenty One Law

To Blog or Not to Blog

Waste of time you say? Well, not according to companies like Boeing and IBM. With over 30 million blogs in cyberspace, most businesses stand to g...

Date: Friday, 24 May 2013

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Alison Bezzina

Media and Communication Specialist - Freelance

Pressing the Press

Led by BBC UK and ITN veteran Leslie Skipper, Pressing the Press aimed to better equip executives with the necessary skills to get corporate messages ...

Date: Friday, 25 January 2013

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Leslie Skipper

Journalist - BBC